Stop losing requests and billable hours. Tickets, chats and calls in one workspace. AI helps prepare replies and overviews; SLA and KPIs show the result.
A reply assistant and a request summary in the workspace. Models, knowledge and automated actions are connected during implementation or in a pilot.
Not just tickets. A platform for monetizing support.
WhatsApp Calls is available in TehProf.kz SupportIncoming calls, callback, recording, transcription and summary in the ticket. Connected after line verification. Explore →Chat, SLA, time tracking and related actions without switching windows.
Not just a widget. A full built-in app with OAuth, CRM and tasks.
Client writes from any channel. Operator answers from one window.
Platform subscription. Your client tariffs — configured separately.
15–20% of every client payment for a referral, or up to 50% off when you resell. Implementation and support are entirely your revenue.
Three ways to start — choose what fits.
Enter your Bitrix24 Partner ID — we will find you in the Bitrix24 catalog and fill in the company registration form. We record the ID with the company; the 60-day period comes only with an install on an NFR portal.
Documentation, guides, knowledge base — everything for a quick start.
Bitrix24 deals and open channels are for sales and chats. A support ticket needs a number, a status, a response deadline and an owner. TehProf.kz Support installs into your portal from the Marketplace: tickets open from the deal, contact or company card, and requests from WhatsApp, Telegram, email and your website land in one queue.
The help articles are written in Russian.
Base Marketplace installation. Free: 2 operators and 50 tickets/month. On an NFR portal — 60 days of Business; paid channels are connected separately.
