TehProf.kz Support vs Zendesk
Zendesk is an international customer service platform priced per agent. TehProf.kz Support is a helpdesk for Kazakhstan and Bitrix24 priced per plan in tenge. We compare using public data.
TehProf.kz Support is a helpdesk for customer support in messengers: Telegram, MAX, WhatsApp, email and website chat in one queue, a Bitrix24 app, a Russian, Kazakh and English interface and tenge pricing from 0 ₸.
Zendesk is an international customer service platform with Support and Suite plans, per-agent monthly pricing and a mature app ecosystem.
Fact-based comparison
| Criterion | TehProf.kz Support | Zendesk |
|---|---|---|
| Free plan | Free — 0 ₸, 2 operators, 50 tickets a month | No; a 14-day trial |
| Pricing model | Per plan, in tenge: Pro is 29,900 ₸/mo for up to 7 operators | Per agent per month |
| Billing currency | Tenge | USD, EUR, GBP, BRL |
| Channels | Telegram, MAX, email, website chat; WhatsApp as a separate line | Email, chat, messaging, voice — depending on the plan |
| Bitrix24 | Bitrix24 Marketplace app, tickets from the CRM card | Check with the vendor |
| Interface language | Russian, Kazakh, English | Check with the vendor |
Information about Zendesk comes from the vendor’s public materials, checked on September 24, 2026: zendesk.com/pricing
When to choose TehProf.kz Support
- A business in Kazakhstan: tenge billing and a Kazakh interface
- You work in Bitrix24
- You want per-plan pricing rather than per-operator
When to choose Zendesk
- A global team without Bitrix24, working across markets
- You need a large ecosystem of ready apps
Pricing
TehProf.kz Support Pro
Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.
Zendesk
Priced per agent per month in USD, EUR, GBP or BRL; no free plan, a 14-day trial. See the vendor’s website for current pricing.
Frequently asked questions
Does Zendesk have a free plan?
Zendesk’s pricing page lists no free plan, only a 14-day trial. TehProf.kz Support has a Free plan at 0 ₸.
How is the price calculated as the team grows?
Zendesk charges for every agent per month. TehProf.kz Support charges per plan: Pro is 29,900 ₸/mo for up to 7 operators, Business is 79,900 ₸/mo for up to 20 operators. The feature sets differ, so compare the total for your number of operators and the features you need.
Is there a Kazakhstan alternative to Zendesk?
Yes. TehProf.kz Support is built in Kazakhstan: a Kazakh, Russian and English interface, tenge billing and a Bitrix24 app.
More in the help center
- Аналоги Zendesk: российские и казахстанские
- Омниканальная платформа для поддержки: как выбрать
- Service Desk системы: сравнение и выбор
- Как выбрать программу для техподдержки: 10 критериев
- WhatsApp-каналы
- Какие есть тарифы?
- Тема: сравнения систем и подходов
The articles are written in Russian.
Updated: September 24, 2026