TehProf.kz Support vs Okdesk
Okdesk is strong in field service and equipment tracking. TehProf.kz Support is strong in customer conversations from messengers and working inside Bitrix24. We compare using public data.
TehProf.kz Support is a helpdesk for customer support in messengers: Telegram, MAX, WhatsApp, email and website chat in one queue, a Bitrix24 app, a Russian, Kazakh and English interface and tenge pricing from 0 ₸.
Okdesk is a platform for tickets, field service and maintenance: a mobile app for engineers that works offline, QR-code equipment tracking and SLA.
Fact-based comparison
| Criterion | TehProf.kz Support | Okdesk |
|---|---|---|
| Purpose | Tickets and customer conversations | Tickets, field service, maintenance |
| Mobile app for field engineers | No | Yes, works offline |
| Equipment tracking | Ticket fields: model, serial number | Yes, with QR codes |
| Free plan | Free — 0 ₸, 2 operators, 50 tickets a month | No; a 10-day demo |
| Pricing model | Per plan, in tenge: Pro is 29,900 ₸/mo for up to 7 operators | Per license, in rubles; minimum subscription is 6 months |
| Bitrix24 | Bitrix24 Marketplace app, tickets from the CRM card | Via the Albato connector (guide in the vendor’s blog) |
| Hosting | Cloud, in the browser and inside Bitrix24 | Cloud; on-premise for large companies |
Information about Okdesk comes from the vendor’s public materials, checked on September 24, 2026: okdesk.ru · pricing · Okdesk and Bitrix24
When to choose TehProf.kz Support
- Customers write in Telegram, WhatsApp, MAX and on your site
- You work in Bitrix24 and want tickets right in the CRM card
- You want a free start and tenge billing
When to choose Okdesk
- You have field engineers who need to work offline
- You need client equipment tracking with QR codes and maintenance
Pricing
TehProf.kz Support Pro
Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.
Okdesk
Paid per license in rubles, 6-month minimum subscription, no free plan. See the vendor’s website for current pricing.
Frequently asked questions
How is TehProf.kz Support different from Okdesk?
Okdesk is built around field service and equipment. TehProf.kz Support is built around customer conversations: messengers, email and website chat in one queue, a Bitrix24 app, a free plan and tenge pricing.
Does Okdesk have a free plan?
Okdesk’s pricing page has no free plan; there is a 10-day demo. TehProf.kz Support has a Free plan at 0 ₸.
Does Okdesk work with Bitrix24?
Okdesk’s blog describes a Bitrix24 integration through the Albato no-code service. TehProf.kz Support installs into Bitrix24 as a Marketplace app.
More in the help center
- Аналоги Okdesk: сравнение и альтернативы
- Service Desk системы: сравнение и выбор
- Help desk и service desk: в чём разница
- Система заявок: как выбрать программу для обращений
- Техническая поддержка оборудования: учёт заявок на ремонт
- Подключение Bitrix24
- Какие есть тарифы?
- Тема: сравнения систем и подходов
The articles are written in Russian.
Updated: September 24, 2026