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SaaS Helpdesk

TehProf.kz Support vs Omnidesk

Omnidesk is a popular Russian helpdesk. Comparing with TehProf.kz Support: features, channels, pricing, unique capabilities.

TehProf.kz Support — Bitrix24, screen sharing, calls, AI, multi-tenancy, Kazakh language.

Omnidesk — mature Russian helpdesk. Email, social media, widget. Strong in email tickets. No Bitrix24, screen sharing or calls.

Feature Comparison

FeatureTehProf.kzOmnidesk

Pricing

TehProf.kz Support Pro

29 900 ₸/mo

Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.

Omnidesk Pro

Tickets and email, but no Bitrix24, screen sharing or calls. See the vendor’s website for current pricing.

Try TehProf.kz Support for Free

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More in the knowledge base

What is a helpdesk system Unified queue for every channel How to choose a helpdesk: 10 criteria Moving from email and spreadsheets Pricing plans

The help articles are written in Russian.