CIS Helpdesk

Usedesk alternatives: what to switch to — TehProf.kz Support vs Usedesk

Comparison of two CIS helpdesk systems. TehProf.kz Support with Bitrix24 integration vs Usedesk.

TehProf.kz Support — Bitrix24, screen sharing, calls, time tracking. From 0 KZT.

Usedesk — CIS helpdesk. No Bitrix24 integration, screen sharing or time tracking.

Feature Comparison

Feature	TehProf.kz	Usedesk

Pricing

TehProf.kz Support Pro

29 900 ₸/mo

Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.

Usedesk

No Bitrix24 or screen sharing. See the vendor’s website for current pricing.

Try TehProf.kz Support for Free

Other comparisons

vs Admin24 vs Freshdesk vs Jivo vs HappyDesk vs Omnidesk

More in the knowledge base

What is a helpdesk system How to choose a helpdesk: 10 criteria Unified queue for every channel Moving from email and spreadsheets Pricing plans

The help articles are written in Russian.