Live Chat vs Helpdesk

TehProf.kz Support vs Jivo

Jivo is a popular live chat. TehProf.kz Support is a full-featured helpdesk for IT companies. Objective comparison.

TehProf.kz Support — screen sharing, calls, tickets, SLA, time tracking, Bitrix24.

Jivo — live chat for websites. Quick response, but no ticket system, screen sharing or time tracking.

Feature Comparison

Feature	TehProf.kz	Jivo

Pricing

TehProf.kz Support Pro

29 900 ₸/mo

Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.

Jivo Business

Chat and messengers, but no tickets, SLA or screen sharing. See the vendor’s website for current pricing.

Try TehProf.kz Support for Free

Other comparisons

vs Admin24 vs Usedesk vs Freshdesk vs HappyDesk vs Omnidesk

More in the knowledge base

Installing the website widget Embedding the widget on your site How to choose a website chat widget Quick replies in chat Callback request widget

The help articles are written in Russian.