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Helpdesk CIS

TehProf.kz Support vs HappyDesk

Two CIS-based helpdesk solutions. Comparing features, channels, pricing, and unique capabilities.

TehProf.kz Support — Bitrix24, screen sharing, calls, AI, multi-tenancy.

HappyDesk — Russian helpdesk with omnichannel. WhatsApp, Telegram, basic tickets. No screen sharing or Bitrix24.

Feature Comparison

FeatureTehProf.kzHappyDesk

Pricing

TehProf.kz Support Pro

29 900 ₸/mo

Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.

HappyDesk Pro

Tickets and channels, but no screen sharing, calls or Bitrix24. See the vendor’s website for current pricing.

Try TehProf.kz Support for Free

Other comparisons

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More in the knowledge base

What is a helpdesk system How to choose a helpdesk: 10 criteria Unified queue for every channel Connecting Bitrix24 Pricing plans

The help articles are written in Russian.