Objective comparison of two Bitrix24 helpdesk solutions. Facts and figures — no marketing fluff.
TehProf.kz Support — screen sharing, calls, time tracking.
Admin24 — a Bitrix24 Marketplace app. Basic helpdesk without messengers or video.
| Feature | TehProf.kz | Admin24 |
|---|
Up to 7 operators. Telegram bot, MAX, email and website widget are included; WhatsApp is a separate line from 12,000 ₸/mo. WhatsApp calls — +10,000 ₸/mo per «Your current WhatsApp number» line.
No WhatsApp, screen sharing, calls or time tracking. See the vendor’s website for current pricing.
The help articles are written in Russian.