How do I get paid?
Approved accruals are combined into one payout request, a single amount in tenge. Payouts go to a sole proprietor account using the details in the company card. There are no automatic or instant payouts.
Can I refer one client and resell to another?
Yes. The model is set per client, and one model applies to each client. Changing the model does not change what has already been sold.
I already work with another WhatsApp or support service — do I start from zero?
No. Show that you serve paying clients on another service, and TehProf.kz can assign you a higher tier straight away than your clients with us would give, up to the top one. The assignment is shown in your partner dashboard, and the tier rate applies to new accruals.
What if another partner already works with the client?
Each client has one partner. If the client is already assigned to another partner, your link or request does not move them: only TehProf.kz can move a client, by its own decision.
What happens on a refund?
If a payment is refunded in full, the accrual is removed with an offsetting entry, and an amount already approved or paid out is deducted from your next payout. While only part of a payment is refunded, the accrual stays.
When does a license accrual become “Accrued”?
After the deal is paid and the license term is extended. Until the license is extended, the amount shows as “Expected”.
Can I sell my own services?
Yes. You sell implementation, setup, training and support at your own prices, and that income is entirely yours.
Do I need Bitrix24 partner status?
No. If you have a Bitrix24 NFR portal, install the Support app on it: the company gets 60 days of the Business plan if it is not in the program yet. While you have paying clients, the plan extends automatically.